​MAEDEN Privacy Policy

Last Updated: March 3, 2025

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MAEDEN INNOVATION CO., LTD. (hereinafter referred to as "we," "our," or "Maeden") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, transfer, and store your personal data when you use our website and services.

This policy applies to data collected through our website (Maeden.com), related applications, or any interactions with us. Please read this policy carefully to understand how we handle your personal data and what rights you have.

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We may collect the following types of personal data:
 

Information you provide directly to us

• Identity Data: Name, username, or similar identifiers

• Contact Data: Email address, telephone number, postal address

• Financial Data: Payment card details (processed through secure third-party payment processors)

• Transaction Data: Details about purchases of products and services

• Profile Data: Your preferences, feedback, and survey responses
   

Information we automatically collect

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

• Usage Data: Information about how you use our website, including pages visited, links clicked, and features used
   

How We Use Your Information
 

We only use your personal data when we have a lawful basis, including:

• Performing a contract with you

• Our legitimate interests (provided your interests do not override these)

• Complying with legal obligations

• Your consent

Specific purposes include:

• Registering you as a customer

• Processing and delivering your orders

• Managing our relationship with you

• Sending information about our products and services (with your consent)

• Improving our website, products, and services

• Recommending products or services that may interest you

• Administering and protecting our business and website
   

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can set your browser to refuse certain cookies or to alert you when cookies are being set.

For detailed information about the cookies we use, please refer to our Cookie Policy.
 

Information Sharing

We may share your personal data with:

• Service providers (such as payment processing, delivery services, IT support)

• Professional advisers (such as lawyers, bankers, auditors)

• Tax, audit, or other authorities

• Business partners (with your consent)
   

We require all third parties to respect the security of your data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
 

International Data Transfers

Due to the global nature of our services, your personal data may be transferred to, stored, and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction.

In such cases, we take appropriate safeguards, including standard contractual clauses and other lawful transfer mechanisms, to ensure your personal data is adequately protected.
 

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, or disclosed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
 

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under data protection laws, you have the following rights:

• Right to Access: Obtain a copy of your personal data

• Right to Rectification: Request correction of incomplete or inaccurate personal data

• Right to Erasure: Request deletion of your personal data

• Right to Restrict Processing: Request restriction of processing of your personal data

• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format

• Right to Object: Object to processing of your personal data based on legitimate interests

• Right to Withdraw Consent: Withdraw consent at any time
   

Special Rights for California Residents (CCPA)

As a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• To know what personal information we collect about you, its sources, purposes, and with whom we share it

• To request deletion of your personal information

• To opt out of the sale of your personal information (this website does not sell personal information)

• Not to be discriminated against for exercising your privacy rights

To exercise these rights, please email innfo@maeden.com with "CCPA Request" in the subject line.

Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you learn that we may have collected data from a child under 16, please contact us immediately, and we will take steps to remove such data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be notified to you via email.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: email: info@maeden.com

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In case of any inconsistency between the English version and any other language version of this Privacy Policy, the English version shall prevail.